Megha Sinha

About Megha Sinha

AI leader with 16+ years across Accenture and Genpact, building and scaling Enterprise platforms and Data & AI transformations for global clients across North America, Europe, and Australia. Proven owner of AI engineering, LLMOps/MLOps, Agentic AI, AI evaluation, and Responsible AI governance, consistently taking AI systems from pilots to large-scale production in highly regulated environments. Certified AI Governance Professional (AIGP) from IAPP.Built and scaled multiple AI Centers of Excellence, launched monetizable AI Platforms, and led global teams delivering measurable business outcomes. Inventor on 3 AI patents filed with USPTO (including 1 granted) in Responsible AI platforms and enterprise AI operations. Published author in journals and a frequent speaker, having led multiple CXO workshops at NASSCOM on enterprise AI adoption and governance.Currently, leading Genpact’s global AI engineering organization of the AI Practice with end-to-end ownership of GenAI, Agentic AI, LLMOps/MLOps, AI Evaluation, and Responsible AI. Operate in a T-shaped role with horizontal responsibility for enterprise AI platforms and vertical ownership of AI for BFSI clients. Partner closely with CXOs through strategic workshops to identify high-impact AI opportunities, apply GenAI and Agentic AI frameworks, and translate business problems into production-grade AI platforms.P.S. opinions expressed on Li are my own.

Experience

1. Vice President Band 1 Global Ai Practice, Head of Ai Engineering Banking and Capital Markets

   Genpact

   Nov 2024 — Present · Gurugram, IN

   End-to-end ownership and management of the AI engineering, GenAI, Agentic AI, LLMOps/MLOps, AI Evaluation (Evals), and Responsible AI governance teams of the AI Practice.• Own platform architecture, AI product strategy, delivery execution, team scaling, and governance, partnering closely with client CXOs and risk leaders while remaining accountable for execution, regulatory readiness, and measurable business outcomes.• Led end-to-end enterprise AI transformations, partnering with CXOs to redesign business capabilities using GenAI and Agentic systems in complex, regulated environments. • Lead deployment of Agentic AI applications in banking. Built multiple GenAI and Agentic AI applications including covenant monitoring and automated lease abstraction for commercial lending, agentic KYC and customer due diligence, and credit risk and regulatory reporting agents.• Design and institutionalize AI Evaluation frameworks for Agentic AI platforms, covering task success, hallucination and drift detection, policy compliance, guardrail effectiveness, and human-in-the-loop controls across the full lifecycle. • Ensure all Agentic AI systems met explainability, auditability, and regulatory standards for safe enterprise adoption.• Establish strategies for Enterprise AI Centers of Excellence for clients with reusable platforms, accelerators, and pipelines, and institutionalize Agent Development Lifecycle (ADLC) standards for scaled Agentic AI implementations.• Owned the AI product strategy, pricing, and GTM, including the launch of a Generative AI Knowledge Management platform achieving ~30% client penetration in Year 1 and ~20% net-new business within 18 months.• Founded Genpact’s Responsible AI capability, embedding Responsible AI and AI Evals by design across 100% of AI programs. Led strategic partnerships with AWS, Dataiku, NASSCOM, and the Responsible AI Institute, presented at analyst briefings, and filed patents with publications in and global forums.

Education

• ESCP Business School

  Luxury Brand Management, Managing Innovation in Europe

• University of Rajasthan

  Bachelor of Engineering (B.E.), Electronics and Communications engineering

• Indian Institute of Management Ahmedabad

  Master of Business Administration - MBA

• MIT Junior College, Pune

  HSC, Science