Megha Subhashbhai Sharma
Manager - Tech Merchandising Standards @London Drugs
Signup · Get unlimited contacts
WORK HISTORY
Manager - Tech Merchandising Standards @London Drugs
Richmond, BC, CA
Leading multiple TECH departments including Photo Electronics, Computers, Mobile, Audio-Video Systems, and TECH Services, achieving sales, operational, and customer service goals.• Developed and implemented merchandising strategies to enhance customer experience, optimize product visibility, and drive sales growth.• Managed daily operations, including staff scheduling, workflows, and departmental procedures, ensuring efficiency, productivity, and operational excellence.• Maintained visual merchandising standards through planograms, signage, promotions, and seasonal displays.• Controlled inventory through accurate ordering, monitoring, cycle counts, and audits, minimizing shrinkage and shortages.• Monitored sales performance, margins, labor productivity, and expenses; set clear sales objectives and held teams accountable for results.• Delivered exceptional customer service, resolved escalated issues, and promoted TECH services, protection plans, and accessories using upselling and cross-selling techniques.• Trained, coached, and developed staff on product knowledge, technical skills, sales techniques, and customer service standards.• Supported store promotions, marketing campaigns, and corporate initiatives while monitoring competitor pricing and market trends.• Collaborated with Store Manager and senior management to align departmental goals with overall store objectives.• Prepared and analyzed sales, inventory, and operational reports to provide actionable insights and drive improvements.• Maintained clean, organized, and professional sales floors & displays.• Fostered a positive, high - performance team environment, encouraging collaboration, accountability, and professional growth.• Implemented process improvements, reduced operational risks, and ensured compliance with policies, audits, and safety standards.• Stayed updated on new products, services, and technology trends to keep the team informed and ready to serve customers effectively.
EDUCATION
Gujarat University
Bachelor of Commerce - B.Com, Accounting, Statistics and Business/Management
University Canada West
Masters of business administration - MBA, Business Administration and Management, General
ABOUT MEGHA SUBHASHBHAI SHARMA
Ambitious individual, resourceful and detail-oriented, skilled problem-solver who promotes positive and productive environments.Retaining high-performance teams by hiring, developing, and motivating skilled professionals.Experienced assistant manager with experience in overseeing multiple departments and reporting tomultiple supervisors.Proven track record of scheduling and maintaining a productive work environment.Valued team member with a high level of integrity and honesty who keeps the store running smoothly.A very experienced and knowledgeable manager who is sensitive to the needs of customers, employees, and suppliers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.