Megha Sharma

Customer Relationship Management Manager

Role
Customer Relationship Management Manager at Axsys Solutions
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Megha Sharma

Goal oriented, Problem solving, Team work, Internal and external Coordination, Good…

Experience

  1. Customer Relationship Management Manager

    Axsys Solutions

    Nov 2023 — Present · Delhi, IN

    CRM Software Proficiency: Expertise in using CRM tools (e.g, Salesforce, HubSpot) for managing customer interactions and sales data.Data Management: Skilled in maintaining accurate and organized client information within the CRM system.Lead Generation: Ability to identify and qualify potential leads through various sales channels.Sales Pipeline Management: Proficient in overseeing the sales pipeline, ensuring all stages are tracked and updated.Customer Segmentation: Capable of categorizing customers to tailor sales approaches and improve engagement.Reporting and Analytics: Competence in generating and analyzing reports to inform sales strategies and performance metrics.Coaching and Mentoring: Skills in training team members on sales techniques and CRM usage to enhance their performance.Conflict Resolution: Ability to effectively address and resolve conflicts within the team or with clients.Collaboration and Team Building: Fostering teamwork and collaboration to achieve sales goals and enhance team spirit.Performance Monitoring: Setting and monitoring team performance metrics to drive improvement and accountability.

Education

  • Dr. A.P.J. Abdul Kalam Technical University

    Master of Business Administration - MBA

    2022 — 2024

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Megha Sharma — Customer Relationship Management Manager at Axsys Solutions in New Delhi, DL, IN | Unifers