Megha Panchal
Big Data Analytics | Data & AI @Microsoft | Customer Success
- Role
- Azure Data Engineer Big Data & Ai at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Megha Panchal
Results-driven IT professional with 7 years of experience in technical support, IT service management, and customer success. Skilled in troubleshooting, ITSM, and cross-team collaboration. Passionate about driving customer advocacy and delivering end-to-end business solutions to enhance operational efficiency.Expertise in cloud technologies, data engineering, Power BI, Azure Data Factory, Azure SQL, and cybersecurity. Adept at managing IT operations, streamlining support processes, and enabling business transformation.Always eager to collaborate, innovate, and drive customer success through technical excellence and strategic problem-solving.
Experience
Azure Data Engineer Big Data & Ai
Aug 2022 — Present · Bengaluru, IN
As a Technical Support Engineer specializing in Microsoft Data & AI, I provide technical assistance to strategic customers on Big Data tools.• I work with global customers to help them effectively utilize Microsoft big data tools like Azure Data Factory and Azure Synapse Analytics, offering guidance on data migration, data transformation, mapping, ETL processes, and data engineering. I also troubleshoot and resolve complex Azure networking issues, ensuring seamless data connectivity and system performance.• Collaborating with product engineers, customer success account managers, and program/product managers, I focus on delivering high-quality technical support, enhancing customer experience, and driving successful adoption of Azure Data & AI solutions.
Education
Gujarat University
Bachelor of Science - BS, B.sc Electronics and Communication
2013 — 2018
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