Megha Dadhich
End-to-End Social Media Manager | E commerce operations I LinkedIn Organic Growth Expert | IT /Storytelling | Customer Satisfaction I Conversion-Focused Content
- Role
- E-com Executive at RCM
- Location
- Bhilwara, RJ, IN
- LinkedIn followers
- 500 followers
About Megha Dadhich
E-Commerce | Social Media Manager | Social Media Strategy I Order Fulfillment | Customer Experience | Digital GrowthAs a results-driven E-Commerce & Social Media Professional, I bring 3+ years of cross-functional experience spanning operations excellence, digital campaigns, and brand-led content strategy. I specialize in building scalable systems — both in backend order fulfillment and front-end social media growth — ensuring measurable business impact.Currently at RCM Business, I manage monthly B2C/B2B orders with a roadmap to scale to while also contributing to digital visibility and campaign performance. From optimizing CRM & logistics workflows to crafting LinkedIn and Instagram content strategies, I blend operational precision with audience psychology to drive engagement and conversions. What I Do Best E-Commerce & OperationsOversee end-to-end order fulfillment using Shiprocket, CRM & KaptureEnsure seamless last-mile coordination across HO, depots & courier partnersMaintain 95%+ SLA adherence in complaint resolution & refundsManage SKUs with merchandising & seasonal visibility planningImprove TAT, reduce RTOs & enhance customer satisfaction Social Media & Brand GrowthCreate and execute LinkedIn & Instagram content strategiesDevelop conversion-focused posts based on audience psychologyPlan & coordinate office shoots, team reels & campaign creativesExecute festival & promotional campaigns driving 20–30% sales spikesLaunch WhatsApp & Push campaigns with 15%+ engagement upliftTrack analytics & continuously optimize performance Key Projects & Impact Multilingual “How to Order” Campaign – Reduced order errors by 18% & improved onboarding conversion. Raksha Bandhan Digital Campaign – Boosted beauty/fashion sales by 30% through home delivery push strategy. Operations Process Revamp – Reduced undelivered shipment complaints by 22% in 3 months. Category Targeting Strategy – Improved personal care/fashion conversion by 22% within 45 days. Organic Engagement Growth – Increased campaign-led engagement by 15%+ via structured content calendar & targeted messaging.🤝 Customer Retention Drive – Improved repeat purchase rate from 12% to 17% in one quarter.
Experience
E-com Executive
Nov 2023 — Present · Bhilwara, IN
Education
MAHARANI GIRLS ENGGINEERING COLLEGE, JAIPUR
B.tech, Electrical and Electronics Engineering
2014 — 2018
mahila ashram, Bhilwara
Since Maths
2008 — 2014
MAHARANI GIRLS ENGGINEERING COLLEGE, JAIPUR
B.tech
2014 — 2018
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