Meggie McCleary Kitzberger

About Meggie McCleary Kitzberger

Experienced Enterprise Customer Success Manager with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Customer Satisfaction, Sales Management, and Investment Properties. Strong business development professional. Graduated from Franklin University.

Experience

1. Enterprise Customer Success Manager

   Zillow

   Jun 2024 — Present

   Responsible for working with dotloop\'s large enterprise customers. Focused on maintaining a high level of customer satisfaction by building long-term strategic relationships with our partners- Develop a trusted advisor relationship with our enterprise partners- Become an expert on the partner’s business operations and identify opportunities to maximize their value through the dotloop solution- Ensure internal alignment on account strategy by working with the VP, Market Development to create and execute on account plans- Establish and oversee the partner\'s adoption, training and development of best practices- Continually assess, document, and analyze partner progress toward stated goals and results- Gather feedback and communicate with product management to shape product roadmap development- Provide excellence in customer advocacy driving satisfaction and a high likelihood to recommend the dotloop solution

Education

• Franklin University

  Bachelor of Science - BS

• Ohio University

  Retail Merchandising

• Alexander High School

  College/University Preparatory and Advanced High School/Secondary Diploma Program