Megan Wilder
Head of Sales & Success at Krobar AI | Driving Customer Adoption | Birth Justice Nonprofit Co-Founder
- Role
- Head of Customer Success at Krobar Ai
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Head of Customer Success
Mar 2025 — Present · San Francisco, CA, US
Executed the initial go-to-market strategy for an AI-powered forecasting platform, building out the sales and customer success functions from inception.• Pioneered generative discovery and research efforts, translating customer pain points into a validated product concept.• Secured the first five enterprise sales and key nonprofit partnerships, laying the foundation for commercialization.• Translated user feedback from beta pilots into actionable insights for the development team, driving key improvements to the AI system and core platform functionality.• Managed the complete customer lifecycle, from sales and onboarding to long-term success, driving adoption and retention.• Served as the critical link between customer needs and the product, design, and development teams to ensure market alignment.
Education
Tradecraft
Product Design Apprenticeship
Northampton Community College
A.A.S.
Queen's University - Herstmonceux Castle
Study Abroad Experience, Great Britain
Elizabethtown College
B.S.
Skills
- Cpa
- Marvel
- Manufacturing
- Personas
- Microsoft Office
- Microsoft Excel
- Process Improvement
- Rapid Prototyping
- Analysis
- Usability Testing
- Sketch App
- Inventory Management
- User Experience Design
- User Research
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