Megan Smith

Expert Analyst, Hedis Strategic Operations @Emergent Holdings

Detroit, MI, US

Developed interactive Excel dashboards to visualize trends and KPIs for 9 HEDIS and Stars quality measures, improving leadership insight and contributing to targeted interventions for enhanced measure performance and data accuracy. Designed and presented provider organization dashboards to key stakeholders across 3 partner health plans, driving engagement and effectively communicating key performance factors, success areas, and strategic opportunities for improvement. Created PowerPoint presentations comparing year-over-year performance of members within group business against those outside the groups, emphasizing high-impact performance drivers to facilitate collaboration between cross-functional teams.