Megan Riek
Senior Consultant @Cognizant
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WORK HISTORY
Senior Consultant @Cognizant
Missoula, MT, US
Senior QA Lead Analyst | Agile & Integration Testing SpecialistPromoted across four workstreams, showcasing adaptability, leadership, and technical depth.Partnered with BAs and product owners to define user stories and acceptance criteria.Led integration testing across platforms (Paradigm, Rosetta, Bifrost, PrefSuite, AWS, Great Plains, Oracle).Standardized QA protocols and championed best practices across cross-functional teams.Streamlined Agile workflows by designing SAFe process documentation to drive scalability.Delivered risk assessments and mitigation strategies to support shifting priorities.Spearheaded testing for enterprise-wide pilot initiatives.Skilled in Postman, Databricks, GraphQL, and LogScale.QA Thought Leader | Community Builder & InnovatorLed the QA Community of Practice, fostering collaboration, knowledge sharing, and continuous improvement.Assessed team needs through interviews, retrospectives, and surveys to identify growth opportunities.Curated and centralized reusable assets (accelerators, documentation, internal IP) to boost delivery efficiency.Published thought leadership on QA trends, tools, and emerging practices to drive engagement.Promoted cross-team mentorship and professional development through strategic networking initiatives.Advocated early adoption of innovative platforms and technologies across the QA community.
EDUCATION
Trailhead by Salesforce
2X certified, Double Star Ranger
SKILLS
ABOUT MEGAN RIEK
Senior QA & BA professional with a proven record of delivering high-impact SaaS initiatives, and translating complex business needs into scalable solutions. Known for a strong blend of leadership, analytical acumen, and technical expertise within the Salesforce ecosystem.Experienced in managing enterprise-level customization and integration projects, with hands-on proficiency in Salesforce CPQ & CLM, Logik.ai, DocuSign, and Conga. Focused on process optimization, cross-functional collaboration, and delivering stakeholder value through clear communication and rigorous testing.Currently upskilling in ServiceNow and AI-driven solutions across Salesforce, Google Cloud, Azure, Copilot, and AWS to support digital transformation efforts.Committed to growth, problem solving, strategic thinking, and meaningful impact.
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