Megan Fisher
Agency Success @ Scrunch | Partnering With Agencies to Lead the Shift in Search
- Role
- Customer Success Manager - Agency at Scrunch
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Megan Fisher
I have 11+ years of professional experience in Account Management/Customer Success and Project Management in both a marketing agency setting as well as B2B SaaS. I love defining outcomes, enabling customers, diving into strategy, optimizing process, and showing progress.When I\'m not at work, I enjoy cat-sitting, hiking Indiana state parks, playing volleyball, and thrift shopping. Enneagram: 6Myers-Briggs: ISFJ-TPI: AltruistWorking Genius: Wonder & Tenacity
Experience
Customer Success Manager - Agency
Dec 2025 — Present · Salt Lake City, UT, US
I work closely with marketing agencies to help them adapt to the shift toward AI-driven search and discovery. As an Agency Customer Success Manager at Scrunch, I support agencies in understanding how their brands and clients show up in AI answers, and how to translate that visibility into smarter strategy, stronger offerings, and measurable impact. My work spans education, enablement, and collaboration, with a focus on helping agencies build confidence in AI Search and turn change into opportunity.
Education
Ball State University
Bachelor of Science (B.S.)
Skills
- Social Networking
- Social Media Marketing
- Microsoft Excel
- Indesign
- Social Media
- Advertising
- Campaigns
- Adobe Photoshop
- Microsoft Office
- Teamwork
- Data Entry
- Adobe Creative Suite
- Spreadsheets
- Customer Service
- Blogging
- Research
- Photoshop
- Fundraising
- Student Organizations
- Project Management
- Account Management
- Creative Strategy
- Leadership
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