Megan Moussa

About Megan Moussa

I\'m passionate about driving progress and helping people succeed. I\'ve built my career advocating for customers and internal teams, improving the products and systems they interact with, developing solutions to solve problems and providing knowledge and skills they can use to do their jobs better. I\'ve got a background in eCommerce and sales, so I understand how to optimize relationships and improve customer experiences. I\'ve never met a challenge I couldn\'t handle, and look for creative solutions to obstacles that are hindering progress or success. My tireless \"can-do\" attitude and persistence has enabled me to become a trusted advisor to clients and partners, and I\'m exceptionally adept at transforming problem accounts into positive client interactions. I love being in front of a group and thrive on creating and delivering presentations-whether it\'s new business pitches, sales trainings or customer education-to audiences at all levels. I\'m a dynamic, highly respected leader who develops, encourages and inspires teams to succeed, and isn\'t afraid to roll up my sleeves and get into the trenches to provide support. I believe good energy is infectious, and bring a positive, upbeat attitude with a bit of humor and fun wherever I go. My additional areas of expertise are: Relationship Management, Internal & External Communications, Strategic Planning, Change Management, Productivity, Program Implementation, Marketing, B2B Sales, User Interface, UAT, Problem Resolution, Training, Presentation Skills, Team Leadership, People Development and Customer Satisfaction.

Experience

1. Sales Trainer

   Constant Contact

   Oct 2022 — Present

Education

• Saint Anselm College

  Bachelor of Arts - BA

Skills

• Customer Support
• Time Management
• Business-to-Business (B2b)
• Competitive Analysis
• Leadership
• B2b
• Data Analysis
• Ecommerce
• Sales Management
• Product Marketing
• Sales Presentations
• Team Leadership
• Customer Relationship Management (Crm)
• Sales
• Selling Skills
• Presentation Skills
• Salesforce.com
• Direct Sales
• Sales Operations
• Customer Retention
• Positive Work Environment
• Customer Service
• National Accounts
• Creative Problem Solving
• Training Delivery
• Management
• Team Building
• Project Management
• Multi-Cultural Team Leadership
• Relationship Building
• Sales Process
• Training
• Customer Satisfaction
• Solution Selling
• Problem Solving
• Business Development
• Cross-Functional Team Leadership
• Training Materials
• E-Commerce
• Collateral