Meg Li

About Meg Li

Megan M. Li | Nimble, procedure-focused Salesforce Manager offering diverse experience leading and supporting engineering and technology teams. Proven ability to implement standardizations and process improvements across the software development lifecycle that enhance product functionality. Skilled at working with cross-functional teams and stakeholders to achieve strategic business goals and deliver technology solutions. Salesforce Certifications: Administrator, App Builder, Advanced Administrator, Associate, Content Management Systems, Pardot Specialist, and Sales Cloud Consultant Values- Family- Trust, Transparency & Honesty- Professional and Personal Development- Happy Teams = Successful Teams- Lead by Example- Stay Curious Personal Interests:Spending time with family & friends, playing board/video games, building LEGOApplications & Technologies- Atlassian Suite (BitBucket, Jira, Confluence)- FinancialForce (Conga Composer, Financialforce PSA, Financialforce Accounting (FFA))- GitHub- Google Workspace- IdentityIQ- Jenkins- Microsoft Office/365- Pardot- Salesforce Customer Relationship Management (CRM)- Slack- VS CodeCore Competencies- Technology & Engineering Leadership- Strategic Planning- Salesforce System Administration- System Migration & Adoption- Standardize SDLC (Release & Delivery)- Procedure & Policy Development- System Automations- User Acceptance Testing- System Security- Agile Development / Scrum- Process Improvement- Streamline Workflows- Change Management- Team Training- Documentation- Compliance- Problem Solving- CI/CD Champion

Experience

1. Salesforce Strategic Operations Managing Technical Lead

   Brown Advisory

   May 2023 — Present · Washington, DC, US

   Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service. I am part of the Application Support team and report to the Director of Application Support. I am responsible for continually improving and enhancing our Salesforce platform, gathering requirements and feedback, and designing best practice solutions. This includes aligning technology and business team’s strategies, systems analysis, requirements definition, systems integration, testing, and support of new and existing Salesforce capabilities in alignment with key business objectives. In my role as the Salesforce Technical Lead, I:• Provide thought-leadership across business and technical project dimensions solving complex business requirements• Define best practices and enforce standardization of procedures across the Salesforce Technology Team• Lead strategic initiatives impacting colleagues and business processes across the firm• Assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes• Write Technical Specifications for development team and implement customization of the Salesforce.com platform• Serve as point of contact for technology issue escalation and communication

Education

• University of Wisconsin-Madison

  Bachelor’s Degree, Japanese, East Asian Area Studies

  2006 — 2010

Skills

• Conflict Resolution
• Microsoft Office
• Sales
• Rentals
• Salesforce.com
• Employee Training
• Residential Homes
• Salesforce.com Administration
• Invoice Processing
• Teaching English as a Second Language
• Japanese Culture
• Public Speaking
• Database Management
• Community Outreach
• Training
• Pardot
• Customer Service
• Japanese
• Teamwork
• Organizational Outreach
• Teaching
• Time Management
• Management
• Team Building
• Lesson Planning
• Elementary Education
• Cultural Awareness
• International Education
• Client Relationships Strengthening
• International Relations
• Human Resources
• Client Relations
• Apartments
• Esl
• Crew Scheduling
• Nonprofits
• International Exchange
• Nonprofit Organizations
• English
• International Development