Megan Peterson

About Megan Peterson

With a rich background as an art teacher, I\'ve spent over ten years honing my skills in client management, onboarding, and engagement strategies. Now, as I transition to UX/UI Design, I bring a unique perspective shaped by my experiences fostering creativity and empathy in the classroom. My journey as an art educator has ingrained in me a deep understanding of aesthetics, user engagement, and the importance of human-centered design. Proficient in delivering quality customer support and facilitating professional development workshops, I leverage my art education background to approach UX/UI Design as a canvas for intuitive and visually compelling digital experiences. Guided by empathy, I am excited to merge the worlds of art and technology to craft interfaces that function seamlessly and resonate artistically with users.

Experience

1. Instructor

   Douglas County School System

   Jun 2019 — Present · US

   Develops virtual & in-person training to ensure success for 820+ clients - Onboards clients annually, facilitating orientation & sharing strategic expectations - Expert in the field of education & technology - Supports with implementations & use of tech- Creates customized training plans & goals for individual clients, ensuring proper accommodations are implemented, recommendations are considered, & clients are provided with tools to achieve success - Trains clients through small groups & 1-on-1, tailored to clients - Contributes to a tech team focused on implementing new EdTech app & tools - Leads tech training for 80+ employees on use & integration of various tech- Contributes to a team focused on developing data-driven strategies to improve the organization - Designs & presents high-impact presentations & content using LMS & EdTech platforms - Implemented task management processes to maintain a high level of organization for deadlines- Digitizes all materials, content, & assignments, while offering video tutorials & recorded lessons- Tracks KPIs & metrics for clients while accurately documenting for compliance- Submits reports of client performance to senior leadership & other stakeholders quarterly - Manages documentation, deliverables, & quality control processes for all clients & materials - Contributes to an improvement team focused on strategic processes to implement for overall success- Engages stakeholders & clients through online tools, video conferences, newsletters, & events- Maintains schedules for meetings, supportive services, lessons, & project deadlines- Evaluates client files to determine strategic plans, course assignments, & accommodations needed - Plans events & activities to engage customers & employees while building team morale & unity- Successfully transitioned the dept’s training program to virtual & hybrid models, digitizing all curriculum & materials, troubleshooting tech, & integrating EdTech apps & platforms

Education

• Georgia College & State University

  Bachelor's degree

  2004 — 2008

• Georgia State University

  Master's degree

  2009 — 2011

• Coursera

  Professional Certificate

  2023 — 2024