Megan Kronberg

About Megan Kronberg

Dedicated and results-driven Senior Account Manager with a proven track record in MSP/VMS Talent Acquisition, Resource Management, and Sales across various industries including Big Tech and IT, Engineering, Data & Analytics, Consumer Packaged Goods, Global Travel, and Hospitality, offering a unique blend of client relationship-building expertise and a passion for nurturing high-performing teams. With a career in Sales spanning 10+ years, I have consistently delivered white-glove customer satisfaction, while driving revenue growth and enhancing operational efficiency.SYSTEMS:• AI Tools: ChatGPT, GliderAI, Copilot• ATS and Job Boards: Bullhorn, LinkedIn, Monster, Indeed, CareerBuilder, ZipRecruiter, Factory Fix, Dice, Handshake• CRM Systems: Salesforce, Oracle, MS Dynamics, Bullhorn• MS Office Suite: MS Word, Teams, Outlook, Excel, PowerPoint, SharePoint, Dynamics• Social Media: Hootsuite, Facebook, Instagram, LinkedIn• Resources Management: ADP, Jira• VMS: Beeline, SAP Fieldglass, Simplify, BrassRing

Experience

1. Senior Account Manager

   EPITEC

   Mar 2025 — Present · Austin, TX, US

   Account Management Responsibilities previously outlined with expansion in the following areas:• New Business Development, o Spearheaded strategic expansion efforts by engaging directly with MSP program executives, supply chain leaders, and hiring managers to identify growth opportunities and strengthen vendor relationships.o Led targeted outreach campaigns and strategic meeting planning to align Epitec’s capabilities with our client\'s evolving workforce needs, resulting in increased visibility and pipeline growth.o Built and nurtured high-impact relationships with key MSP stakeholders to position Epitec as a trusted partner for contingent workforce solutions.o Conducted in-depth market research and competitive analysis to identify new business opportunities aligning with Epitec’s long-term growth strategy.• Expanded Leadership & Recruiting Oversighto Stepped into a leadership role by mentoring recruiting team members, guiding them on best practices, and supporting their professional development.• Strategic Planning & Performance Analysiso Directly involved in strategic planning and reporting, leveraging Acumen data to analyze performance trends and identify areas for improvement.o Participation in Quarterly and Biannual Connects with key customer stakeholders, contributing insights and recommendations.• MSP Partnership & Program Managemento Served as a key liaison with MSP partners for key strategic accounts, managing escalations, onboarding, and offboarding processes.o Coordinated directly with client-side program managers and executives, ensuring seamless communication and operational alignment.• Operational & Administrative Contributionso Participation in internal process improvements, collaborating with operations teams on workflows for offboarding, assignment ends, extensions, and pay rate increases.o Facilitated field communication logistics, including submitting tickets for customer messages to be sent to field employees.

Education

• Ferris State University

  Bachelor of Science - BS, Hospitality Administration/Management