Megan Harre

Account Manager @Gravyty

Serve as a strategic partner and manage relationships with 400 + global customers (~$2.8M in ACV) in the higher education and non-profit space utilizing a 6-product ecosystem of online fundraising and engagement software. • Identify client needs and opportunities for expansion and cross-sell • Perform data analysis and develop future growth plan strategies for partners • Develop initiatives to increase customer satisfaction and retention rates as measured by NPS. • Work closely with various product teams in the company to manage, predict, and escalate risk to customer retention and share product feedback.