Megan Fulker

About Megan Fulker

I’m a results-driven operations leader with a knack for building efficient, motivated teams and keeping customers at the center of everything I do. My background spans healthcare, insurance, and hospitality, giving me a broad perspective on managing people and processes.I started my career as an agent and quickly moved up to supporting the CEO, managing agent licensing, carrier appointments, and leading key company initiatives. When my former employer faced bankruptcy, I was one of 16 employees chosen to help guide the company through its final months, a challenge that taught me a lot about crisis management and resilience.At Athelas, I’m diving into automation and AI tools for revenue cycle management, driving improvements in workflows, reporting, and financial processes. I’m focused on turning complex challenges into opportunities for better performance and growth.I’m always looking for ways to make operations smoother, keep customers happy, and bring value to every team I join.Key skills: • Operations Management • Revenue Cycle Optimization • Project Management • Customer Experience • Continuous ImprovementLet’s connect if you’re interested in collaborating or sharing ideas!

Experience

1. Senior Ops Manager

   Athelas

   Aug 2025 — Present

Education

• Southern New Hampshire University

  Bachelor’s Degree, Business Management

  2015 — 2017

Skills

• Short Sales
• Event Management
• Microsoft Office
• Sales
• Event Planning
• Bartending
• Restaurants
• Restaurant Management
• Marketing Strategy
• Hospitality
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Strategic Planning
• Leadership
• Food & Beverage
• Customer Service
• Microsoft Word
• Public Speaking
• Team Building
• Management
• Social Networking
• Food Industry
• Human Resources
• Hospitality Industry
• Training
• Customer Satisfaction
• Project Management
• Sellers
• Social Media
• Food Safety
• Time Management
• Hiring
• Marketing