Megan Gallagher
Director of Partner Success @Parentpowered Public Benefit Corporation
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WORK HISTORY
Director of Partner Success @Parentpowered Public Benefit Corporation
San Francisco, CA, US
Develop and execute a comprehensive customer success lifecycle aligned with the company\'s goals*Set and track SMART goals and KPIs for individual and team performance*Oversee and lead renewals and work with sales team members to support expansion opportunities*Provided coaching and strategy to enhance team members’ skills and expertise
EDUCATION
Michigan State University
BA, Family Community Services
University of Michigan
MA, Elementary Education
San Francisco State University
MA, Instructional Technologies
ABOUT MEGAN GALLAGHER
Education has been my passion for the past 20 years. With a background in teaching, customer success and implementation, I\'ve managed teams, projects, timelines and resources to successfully implement software for clients. As a member of multiple cross-functional teams, I\'ve assisted in planning and executing new products, defining deployment processes, and ensuring customer happiness. I\'ve led teams in providing a successful experience through on-boarding, adoption, and retention of software tools.
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