Megan Ann Sullivan
Manager of Customer Experience and Loyalty at RSVLTS | Driving Customer Loyalty and Retention
- Role
- Manager of Customer Experience and Loyalty at Rsvlts
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
Experience
Manager of Customer Experience and Loyalty
Dec 2022 — Present
Spearheaded the development and launch of a new loyalty program to enhance customer retention and engagement.• Managed a high-performing team of customer service representatives to ensure top-tier customer support.• Analyzed data to optimize decision making and improve sales revenue and customer loyalty.
Education
Franklin & Marshall College
Bachelor of Arts (B.A.), Scientific and Philosophical Studies of the Mind Major, French Minor
2010 — 2014
Université Paris-Sorbonne
Art History
2012 — 2012
Skills
- Research
- Microsoft Word
- Customer Service
- Public Relations
- Social Media Marketing
- Photography
- Event Planning
- Marketing
- Event Management
- Conversational French, Photoshop, Microsoft Word, Powerpoint, Excel
- Social Media
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