Megan McLaughlin

About Megan McLaughlin

I\'m a junior at the University of Utah studying Strategic Communications and Business Management. I currently work as a Sales associate at Nordstrom Fashion Place where I work to exceed sales goals and assist customers in finding the right pieces for them. With a strong work ethic and a passion for connecting with others, I bring energy, adaptability, and a team-oriented mindset to everything I do. I\'m a hardworking, reliable employee eager to learn more! My experience includes customer service, cashiering, inventory management, data entry, retail sales, money management, and more! All of which have strengthened my ability to problem-solve and negotiate effectively. I excel at engaging with people of all ages appropriately and energetically, ensuring a positive and memorable experience for those I interact with.

Experience

1. Stylist Salesperson

   Nordstrom

   Oct 2022 — Present · Murray, UT, US

   Assisted stylists in helping members and customers with stylist appointments and their shopping needs by giving my recommendations- Retained knowledge of various inventory and locations of that inventory in the store- Manage returns and exchanges- Successfully resolve customer issues and complaints by actively listening to concerns, proposing solutions, and following up to ensure satisfaction- Developed a comprehensive understanding of Nordstrom\'s product offerings, staying up-to-date with the latest trends, brands, and collections to provide informed recommendations to customers- Provide support to customers via phone and email, addressing inquiries related to online orders, shipping, returns, and product information- Provide customer service by assisting shoppers with inquiries, locating merchandise, and offering personalized product recommendations

Education

• University of Utah

  Bachelor of Arts - BA

  2022 — 2026