Megan Roller
Omni Transport Operations Manager, Region Americas (US, CA)
- Role
- Omni Transport Operations Manager, Region Americas (Us & Ca) at H&M
- Location
- Plainfield, IN, US
- LinkedIn followers
- 500 followers
About Megan Roller
Transportation and logistics leader with 11+ years of experience driving omnichannel operations across North and South America for a global retail organization. I specialize in scaling complex transportation networks, leading high-performing teams, and balancing cost, service, and customer experience at scale.Currently, I lead end-to-end omnichannel transportation for the US and Canada, overseeing store and e-commerce fulfillment, carrier strategy, and multimillion-dollar transportation budgets. I’ve partnered closely with warehouse operations, planning, controlling, and commercial teams to align capacity with demand while delivering measurable improvements in on-time performance, cost efficiency, and customer promise.Throughout my career, I’ve led carrier governance, contract negotiations, and large-scale RFPs; implemented new delivery services and SLAs; and driven network optimizations that resulted in significant cost savings and service improvements. I’m known for building strong teams, creating clarity in complex environments, and driving results through collaboration and data-driven decision-making.Areas of focus include omnichannel transportation strategy, carrier performance management, cost optimization, customer experience, and continuous improvement.
Experience
Omni Transport Operations Manager, Region Americas (Us & Ca)
Oct 2025 — Present
Lead end-to-end omnichannel transportation operations supporting store and online fulfillment across the US and CanadaManage and develop a multi-layer transportation organization, including Transport Leads and Operations ManagersOwn transportation strategy, execution, KPI performance, and cost controls across multiple warehouses and carrier partnersLead carrier governance, contract negotiations, and RFPs to ensure a cost-effective, compliant, and scalable carrier networkPartner cross-functionally with Warehouse Operations, Planning, Store Operations, and Controlling to align capacity with demand and sales growth
Education
Indiana University Indianapolis
Bachelor's degree, Supply Chain Management and Marketing
2010 — 2014
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