Megan Looff
Strategy | Transformation | Human-Centered Design
- Role
- Strategy & Seller Experience, Senior Manager at Freddie Mac
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Megan Looff
I’m a customer insights strategist and management consultant with over 12 years of experience using human-centered design to understand what customers truly need. My work focuses on bringing the customer voice into strategy in thoughtful, actionable ways that ensure customers feal heard and valued.
Experience
Strategy & Seller Experience, Senior Manager
Aug 2024 — Present
As a Senior Manager on Freddie\'s Seller Strategy & Experience Team, I use qualitative and quantitative research to bring the client perspective to the forefront of business decisions and help build and implement strategies that lead to business and operational excellence.
Education
The George Washington University
Bachelor of Arts, International Affairs
2009 — 2013
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