Megan Lima

Client Success Expert | Training, Negotiation, Renewal Strategy

Role
Client Success Manager Client Partner at Global Technology Solutions Inc. (GTS)
Location
Minneapolis, MN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Megan Lima

With over 7 years of work experience in training, account management, and renewal management, I am passionate about delivering exceptional client experience and value. I have a master\'s degree in international business, which gives me a global perspective and cultural awareness. I had the opportunity to represent my companies on several long term international assignments. In this role, I exceed quarterly and annual revenue and on-time targets, while building strong and lasting relationships with clients. I consult on current and future opportunities, strategically negotiate contracts, and collaborate with the entire account team. I also leverage my coaching, training, and management skills to support clients and colleagues with issues and solutions. I am highly motivated and driven by working relationships, and I enjoy being the go-to person for my clients and team.

Experience

  1. Client Success Manager Client Partner

    Global Technology Solutions Inc. (GTS)

    Jan 2024 — Present

Education

  • University of Minnesota-Twin Cities

    BA

    2000 — 2002

  • Saint Mary's University of Minnesota

    MA

    2008 — 2012

  • North Hennepin Community College

    Generals

  • Universidad de Costa Rica

    Study Abroad

    1999 — 1999

  • St. Cloud State University

    AA

    1997 — 1999

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Megan Lima — Client Success Manager Client Partner at Global Technology Solutions Inc. (GTS) in Minneapolis, MN, US | Unifers