Megan Levasseur

Senior Claims Manager @Elevance Health

Minneapolis, MN, US

Responsible for assuring customer expectations, performance standards, and compliance standards are met. Responsible for assisting in preparing the yearly department budget, maintaining department operations within budget and providing monthly budget status. Responsible for staff hiring, training, monitoring performance, counseling, discipline, promotions, staff development, work assignment, and employee recognition.Responsible for continuously look to improve processes, be innovative to assure they are efficient and effective, and meet departmental and organizational expectations.Responsible for interacting with various levels of the organization.internal and external customersCalculate monthly incentives, merit increases, and annual bonuses for staffOne on One mentoring and coaching sessions with staff as well as annual reviewsDevelop and implement new workflows, process and procedural changes

Hennepin Technical College

Pre-Nursing Studies

Rasmussen University

Business Administration and Management, General

Central Lakes College

Tourism and Travel Services Management