Megan Kidd
Senior Program Management & Enablement Leader | 20+ Years of Developing Global Sales Staff at Microsoft | Drives Teams to Succeed in Sales, Customer Service, and IT Solutions.
- Role
- Director, Field Enablement at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Megan Kidd
I am proud to offer my services as a proven, trusted, and strategic enablement leader with over two decades of experience at Microsoft, where I’ve served as Director of Field Enablement since 2015. Across my tenure I’ve helped develop comprehensive training and development programs that have enhanced sales performance and B2B customer outreach for different locations around the world.My work is centered on empowering and collaborating with people. I collaborate on all my initiatives with business architects, worldwide learning teams, HR, sales leads, and business groups to provide bespoke solutions that are relevant to conditions at different locations worldwide while still upholding a consistent organization-wide standard alignment. I consistently gather feedback, optimize, and update solutions based on evolving circumstances. Key Global Program Deliverables:√Customized Sales Force Development Programs√Mass Hiring Campaigns√Content Creation and Distribution of In-House Company Guides/Playbooks√Requirements and Feedback Gathering from Different Departments and Locations
Experience
Director, Field Enablement
Jun 2015 — Present · Redmond, WA, US
Oversee sales force development programs to better enable B2B marketing of Microsoft Modern Workplace products (Office 365, Windows 10 Enterprise, and Enterprise Mobility + Security). Prepare and deliver tailored, comprehensive training for salespeople in business groups around the world that still ensures consistent best practice with Microsoft standards. Garner consistent positive feedback on training from participants and stakeholders. Successfully transitioned to 100% remote operations during COVID, building new best practices that accounted for virtual training platform. Drove two successful mass-hiring campaigns that recruited 185 and 103 qualified salespeople for placements at regional offices worldwide.
Education
UC Santa Barbara
Bachelor of Science (BS), Political Science
1986 — 1990
Skills
- Process Improvement
- Agile Methodologies
- Management
- Strategic Partnerships
- Enterprise Software
- Operations Management
- Product Management
- Cloud Computing
- Team Leadership
- Service Delivery
- Business Analysis
- Business Process
- Change Management
- Business Intelligence
- Vendor Management
- Cross-Functional Team Leadership
- Saas
- Outsourcing
- Team Management
- Program Management
- Software Project Management
- Project Management
- Software as a Service (Saas)
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