Megan Fairbanks
Product Manager @Exact Sciences
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WORK HISTORY
Product Manager @Exact Sciences
Product owner and manager, responsible for building and updating product roadmap(s) inclusive of program/ project requirements, intake requests, and team initiatives• Leader of a development squad who assisted in scoping, building, and launching a brand-new state-of-the-art ordering platform with data integration touchpoints that allow a seamless transition of historical data, platform capability, and heightened customer experience for 25K+ users and 78K+ orders• Improved platform CSAT score by 22% and VOC feedback by 52% over a 6-month period post launch• Operated builds from the ground up, coordinating efforts between BE and FE architecture to deliver completed features• Engaged with multiple stakeholders regularly to coordinate enhancements and deployments across an array of projects• Worked in coordination with UX partners to create a unique and optimal customer experience using data collected in usability and A/B testing • Coordinated timed releases of feature enhancements and updates to production alongside QE and development teams – ensuring appropriate testing was performed in each environment
EDUCATION
The College of Liberal Arts and Sciences at Arizona State University
Bachelor of Science - BS, Biology (Neurobiology, Physiology, Behavior)
West Texas A&M University
Master of Business Administration - MBA, Marketing
ABOUT MEGAN FAIRBANKS
Highly capable, achievement-oriented Product Manager bringing leadership experience in…
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