Megan Bergdahl

Sr. Strategy and Business Operations Lead / Chief of Staff, Platform Experience @ AWS

Role
Sr Strategy and Business Operations Lead Chief of Staff at Amazon Web Services (AWS)
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Megan Bergdahl

I build products, programs, and operating systems that help people and businesses use their time and resources more effectively.At my core, I’m an operator and orchestrator. I love taking problems that are being solved manually or inconsistently, adding structure and process, and then applying technology and automation to scale impact. Much of my work sits at the intersection of Product, Engineering, and Operations—where clarity is often scarce, stakes are high, and good systems make the difference between chaos and momentum.I specialize in connecting people and ideas to deliver results. I bring together global, cross-functional teams—technical and non-technical—to solve customer problems, align on priorities, and execute with confidence. I don’t assume alignment; I create it. Vision, goals, scope, and timelines should be explicit, shared, and actionable.I’m energized by building new things and improving existing ones. I enjoy early-stage ambiguity just as much as refining version 50—whether that means launching something net new or making small, meaningful improvements to systems already at scale.I’m highly comfortable wearing multiple hats and have often operated across Product Management, Technical Program Management, and Product Operations simultaneously. I’m detail-oriented, outcome-driven, and known for creating structure from ambiguity. I value fast learning cycles, quick wins, and bias for action—while maintaining high standards and long-term vision.I’m most effective in roles where I can help leaders scale: raising execution quality, surfacing risk early, enabling better decisions, and building mechanisms that allow teams to deliver more, with greater clarity and confidence.

Experience

  1. Sr Strategy and Business Operations Lead Chief of Staff

    Amazon Web Services (AWS)

    Feb 2026 — Present

    Strategy and operations leader supporting AWS Billing. I partner with senior leadership to scale decision-making, strengthen operational planning, and improve execution across a global organization spanning product managers and engineers.My work focuses on translating strategy into scalable operating mechanisms — improving goal clarity, strengthening portfolio signal, enabling high-quality leadership reviews, and surfacing cross-organizational risks early. I operate at the intersection of technical judgment, product operations, and organizational effectiveness to help leaders move faster with greater clarity.

Education

  • University of Arizona

    Bachelor of Science (BS), Chemical Engineering

    2008 — 2013

  • University of Washington

    Project Management Certification - PMP, Project Management

    2015

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Megan Bergdahl — Sr Strategy and Business Operations Lead Chief of Staff at Amazon Web Services (AWS) in Seattle, WA, US | Unifers