Megan Anderson

About Megan Anderson

Accomplished and passionate Customer Success Manager with 18+ years of experience in the ERP software industry. Strengths in managing high performing teams and developing customer loyalty through exceptional customer experience programs. Broad leadership experiences ranging from strategic planning, productivity improvements, hiring as well as developing talent, and mentoring new employees. Proven experience as a leader who performs well under pressure, encourages challenging work, and welcomes strategic change with energy and enthusiasm. Core values including integrity and a strong sense of accountability to business and teams, an excellent communicator with a bottom-line focus.

Experience

1. Director, Software Development

   Infor

   Apr 2022 — Present · St Paul, MN, US

Education

• University of Minnesota

  Bachelor of Applied Science, Human Resources

  1996 — 2000

• University of Minnesota

  Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

  1997 — 2001

Skills

• Leadership
• Enterprise Software
• Salesforce.com
• Strategic Planning
• Professional Services
• Customer Service
• Project Management
• Erp
• Account Management
• Change Management
• Customer Support
• Requirements Analysis
• Cloud Computing
• Customer Relationship Management (Crm)
• Business Process
• Business Process Improvement
• Software Project Management
• Personnel Management
• Saas
• Enterprise Resource Planning (Erp)
• Strategic Leadership
• Testing
• Business Analysis
• Organizational Leadership
• Management
• Thought Leadership
• Strategy
• Cross-Functional Team Leadership
• Business Intelligence
• Integration
• Hris