Mega Varshini
Business Analyst in banking sector | Service Management Office (Client Citibank)
- Role
- Business Analyst at HCLTech
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Mar 2024 — Present · Nagpur, IN
Major Problem Management- Investigated Sev 1 incidents to identify Root-causes and devise improvement strategies and recognising recurring trends - Conducted Chronic incident analysis to check the repetitive occurrences of the same issue - Deep dive testing and analysis on Fuji wind down bulk closure helping the teams to close the recall all the types of records so to migrate to another platform SaaS- Establish the six sigma tools in the process of development in-between the tasks - Have strong foundation in part of report extraction and analysing the data- Analysing monthly operating reports to assess how various sectors are managed and to check key metrics, subsequently submitting comprehensive reports for review- Standardised problem management processes to ensure efficient and effective issue resolution.
Education
Amrita Vishwa Vidyapeetham
Master of Business Administration - MBA, finance
2021 — 2023
PSG College of Arts and Science
Bachelor of Commerce - BCom, Accounting
Stanes Anglo Indian Higher Secondary School
Bachelor of Commerce - BCom
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