Meg Allas

About Meg Allas

TLDR: I love figuring out the interplay between tech/digital, hospitality, and physical spaces or experiences.Customer Success, Sales, Account Management, and Events professional with experience in roles with a direct impact to revenue in tech, travel, hospitality, and commercial real estate. Since going to a big tech school for hospitality, I\'ve had an interest in integrating innovation and creativity to enhance client and guest or tenant experiences - whether that\'s sharing the newest analytics report or figuring out the best way to deliver on service. I went from high end hotel and events sales in NYC to helping hotels expand their digital presence to meet their revenue goals using technology. Most recently I\'ve been in the #proptech #saas tenant engagement and commercial real estate space. My past colleagues will tell you that I\'m enthusiastic about learning, team building, training, and organizational structure because I believe we are all better as one team. Working at luxury hotels fueled my love of cheese boards, charcuterie, & logistics - which in turn has led to some great team building events. Check out recommendations from past colleagues and clients below.PROFESSIONAL HONORS:Expedia Group- Market Manager of the Quarter Q1 2019 (NYC Region)- Associate Market Manager of the Quarter - Q1 2018 & Q2 2018 (NYC Region)- Associate Market Manager of the Quarter Sr. Director MM Region - Q1 2018 - Nominee: Associate Market Manager of the Year 2018, North East/Central RegionThe London NYC:Manager of the Quarter – Q3 2013 PROJECTS- Success Plan Template (Lane)Expedia NYC- New Hire Onboarding Training Lead - Market Compression Trends Lead - Luxury Hotel Event Lead 2019 - Hotels.com Local Awards Event Lead 2017 & 2018 - Team Meetings Structure Ideas Committee- Expedia Partner Central \"EPC Cafe\"- Tool Kit Review Sessions 2019 - Rev+ Pricing Tool Partner Round Table 2018 Specialties: Account Management, Revenue Management, Consultative Sales, Communication, Relationship Management, Customer Success, Data Analysis, Client Services, Event Management, SaaS, Hotel Sales & Marketing, Hospitality, Contract Negotiations, Online Distribution (Travel), Relationship Building, TrainingSystems: GainSight,Salesforce, Confluence, Linear, aHa, Coda, Looker, Delphi, Opera, Trello, Tableau, Splash, Slack, Zoom, MS Office, MS Excel, Google Sheets/Docs, Cvent, Starcite, Lanyon, Knowland Group, Hotelligence, Asana, JiraClifton Gallup Strengths:1. Empathy2. Developer3. Individualization4. Learner5. Intellection

Experience

1. Enterprise Customer Success Manager

   Cove

   Mar 2025 — Present · New York, NY, US

Education

• Rochester Institute of Technology

  Bachelor of Science - BS, Hotel and Resort Management

  2004 — 2008

Skills

• Management
• Food & Beverage
• Customer Service
• Strategic Planning
• Hotels
• Event Planning
• Leadership
• Financial Services
• Hospitality Industry
• Training
• Hospitality Management
• Sales Management
• Account Management
• Trade Shows
• Analysis
• Sales
• Public Relations
• Media Relations
• Hospitality
• Event Management
• Marketing