Sergey Makogon
Simplifying Fulfillment for Growing Brands
- Role
- Co-founder & COO at Outside The Box Shipping
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sergey Makogon
Returning an item that you bought online shouldn’t be harder than buying it. Returns happen. We’ll take them back for you. We want to make returns as simple and convenient as buying something online. Returning an item is difficult, cumbersome, and in the end frustrating. We are fixing this. With no labels, boxes, or time wasted at the post office, we will truly make returns easy.
Experience
Co-founder & COO
Mar 2015 — Present · Brooklyn, NY, US
Building on my extensive experience in the shipping and logistics industry, I co-founded Outside the Box Shipping, an independent store dedicated to providing innovative and customer-centric shipping solutions. As an entrepreneur, I have:• Business Development: Established a successful independent shipping store from the ground up, driving growth through strategic planning and innovative service offerings.• Brand Building: Created and developed the \"Outside the Box Shipping\" brand, focusing on unique value propositions and exceptional customer service.• Operational Management: Managed all aspects of store operations, ensuring efficiency, reliability, and high standards of service delivery.• Customer Engagement: Developed strong customer relationships through personalized service and community involvement, leading to a loyal customer base.• Innovation and Technology: Implemented cutting-edge technologies to streamline operations and enhance customer experience, staying ahead of industry trends.• Financial Oversight: Handled financial planning, budgeting, and resource allocation to ensure the sustained profitability and growth of the business.My dedication to operational excellence and passion for entrepreneurship have been the driving forces behind the success of Outside the Box Shipping. I am committed to continuing this journey of growth and innovation, ensuring that our growth in the venture remain trusted and valued resources for our communities.
Education
Brooklyn College
Bachelor of Business Administration (B.B.A.), Marketing
2006 — 2011
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