Fred Newton
Supervisor of Operations. Helping teams deliver results that build stronger connections while delivering bottom-line success.
- Role
- Supervisor at Universal Studios Hollywood
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Fred Newton
Passionate leader with 15+ years of experience running entertainment operations and…
Experience
Supervisor
Jun 2016 — Present
Supervised a team of 170 employees to produce 20+ character appearances in the park daily.• Resolved both guest and staff issues by acting as the manager on duty for three shifts each week. • Ensured performances ran on schedule by collaborating with multiple departments including: technical services, guest relations, health services, creative, staffing, and maintenance teams.• Managed multi-million dollar budget by tracking labor and non-labor expenses and adjusting to meet goals. • Maintained operational compliance with safety, brand, and union regulations (B192, AGVA, L768).• Built an onboarding program for new hires in management to ensure acclimation within two weeks. • Hired and trained seasonal employees annually (interview, orientation, and on-the-job training).• Celebrated team by hosting fun activities and events (contests, potlucks, game nights, gift exchanges).• Conducted monthly investigations and issued discipline to correct poor behavior.
Skills
- Marketing
- Public Relations
- Direct Marketing
- Analytics
- Social Networking
- Marketing Communications
- Digital Media
- Crm
- Sales
- Newsletters
- Digital Marketing
- Brand Development
- Team Leadership
- Social Media
- Integrated Marketing
- Marketing Strategy
- Online Advertising
- Advertising
- Email Marketing
- Project Management
- Manage Client Relationships
- Strategy
- Online Marketing
- Market Research
- Management
- Customer Insight
- Leadership
- Copywriting
- Digital Strategy
- Social Media Marketing
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