Meet Desai

Technical Project Manager @ShyftLabs

Toronto, ON, CA

Shaped project roadmap, oversaw project planning, capacity mapping, and cross-functional coordination for 3+ enterprise-scale products, including a Retail Media Network (RMN), consumer Master Data Management (MDM), and Loyalty systems suite supporting a few Fortune 500 clients- Facilitated release planning across 5+ environments, working with DevOps, QA, Data Analytics and product teams, leading refinement ceremonies and stand-ups to unblock teams, communicate risks, and align technical/ logical outputs to execute seamless platform feature rollouts and infrastructure improvements- Transitioned from consumer MDM issue tracking to building a loyalty platform, and then scaling AdTech offerings—demonstrating versatility across MarTech, Insurance, B2C, and data product ecosystems- Collaborated closely with engineering leads and product managers to prioritize features, enhancements, and dedicated efforts towards automating processes and workflows to execute delivery across Agile teams using Slack, JIRA, Confluence, Miro, Figma and Git workflows.

K. J. Somaiya Institute of Technology

BE - Bachelor of Engineering, Information Technology

Schulich School of Business - York University

Master's degree, Management