Meeta Luthra
Customer Experience Leadership
- Role
- Associate at Kantar
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Meeta Luthra
A Master of Management Studies (Marketing) professional with 24+ years demonstrated history of working multicultural & multilocational experience in Customer Service, Client Relationship Management, Process & Project Management, Product Strategy, Service delivery, Customer Retention, Business Development, Customer Success, Operation Management, Team Management, Account Management, MIS Documentation & Reporting, in various sectors such as Banking & Insurance, Fuel & Energy, Telecom, Automobile, FMCG,9 Hospitality, Retails & Industrial Goods. Ability to influence others in high-demand situations, to manage cross-functional teakms thereby contributing to the organization in enhancing its business processes & operations to increase productivity and company profitability
Experience
Associate
Mar 2022 — Present · IN
Education
Chetna Inst Of Management
Masters in Management Studies, Marketing
1994 — 1996
Sophia College for Women
Bachelor’s Degree, Honors in Psychology
1990 — 1993
Skills
- Segmentation
- Consumer Behaviour
- Competitive Intelligence
- Competitive Analysis
- Customer Experience
- Market Intelligence
- Management
- Customer Insight
- Marketing Research
- Human Resources
- Management Consulting
- Market Research
- Leadership
- Analytics
- Primary Research
- Team Leadership
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