Meerab Mimi John-Samuel

About Meerab Mimi John-Samuel

I am a dedicated professional with a strong background in insurance, technology, human resources, and wellness. Specializing in employee benefits management, wellness program development, implementation and client engagement. With a proven ability to develop strategic solutions, streamline processes, and foster positive relationships. I thrive on creating impactful programs that enhance employee well-being and organizational success. My passion for promoting health and wellness and delivering exceptional service drives my commitment to delivering tailored solutions that meet both individual and corporate goals.

Experience

1. Client Manager Lead

   Alliant Insurance Services

   Feb 2025 — Present · Houston, TX, US

   Demonstrate strong expertise in all Account Manager responsibilities and industry knowledge.• Lead collaborative efforts between the sales and service teams to effectively manage a designated book of business.• Oversee the full renewal lifecycle, delivering clear, strategic communication to clients across all lines of coverage (medical, ancillary, etc.), and leveraging data-driven insights and marketing analytics.• Drive the creation and execution of multi-year strategic plans, ensuring alignment with client objectives through cross-functional collaboration.• Manage client financials and lead renewal negotiations, partnering with internal teams to craft strategies that maximize client value and support business goals.• Develop and present comprehensive client renewal presentations, including marketing insights and leading enrollment meetings.• Manage the collection, reconciliation, and resolution of client service expense invoices, ensuring resolution within 60 days of invoicing.• Oversee workflow efficiency, lead training initiatives, and support resolution of escalated or complex client issues.• Support leadership with timecard and PTO approvals and contribute to team performance evaluations and feedback.• Actively engage in team mentorship to foster professional growth and collaboration.• Serve as a subject matter expert on the Affordable Care Act (ACA).• Ensure compliance with agency management system standards by maintaining accurate and complete data.

Education

• Liberty University

  Bachelor's degree, Public Health Education and Promotion

  2013 — 2015

• Delaware County Community College

  Associate's degree in Science for Health Promotion & Associate's degree in General Studies, Health Services/Allied Health/Health Sciences, General

  2009 — 2012