Meera Chandran
Customer Training & Enablement | Learning Strategy & Solutions | Customer Success
- Role
- Senior Product Education Facilitator at Sprinklr
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Meera Chandran
At Sprinklr, my role as Senior Product Education Facilitator revolves around crafting and executing comprehensive training programs that resonate with stakeholders and enhance customer adoption, retention & success. With an MBA from the Indian Institute of Management, Ranchi, I bring a strategic approach to learning and development initiatives.Leveraging my technical background from a B.Tech. in Computer Science and expertise in stakeholder engagement, I deliver customized enablement solutions to drive productivity and foster continuous learning. My commitment lies in developing educational experiences that empower both external clients and internal teams, aligning with organizational objectives and fostering growth.
Experience
Senior Product Education Facilitator
Mar 2021 — Present
Comprehensive Training Management - Orchestrating end-to-end training initiatives, encompassing meticulous planning, seamless facilitation, and proficient delivery of bespoke customer trainings as well as workshops and webinars.Effective Stakeholder Engagement: Demonstrated prowess in fostering robust relationships with both internal and external stakeholdersCustomer Enablement Solutions- Crafting and delivering tailored solutions to empower customers, spanning content creation and engaging workshop delivery, aimed at enhancing user proficiency, adoption & satisfaction.Content & Curriculum Development: Spearheading the development of impactful content and curriculum, informed by comprehensive customer needs assessment, to drive module design and development aligned with learning objectives.
Education
Indian Institute of Management, Ranchi
Master of Business Administration (MBA), Human Resources Management and Services
2014 — 2016
Amrita School Of Engineering
Bachelor of Technology (B.Tech.), Computer Science
St. Anthony's Sr. Sec. School
High School
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