Meera Patel Agarwalla

About Meera Patel Agarwalla

Hi, I\'m Meera! I\'m a dynamic, engaging, evolving, curious problem solver who is passionate about: customer success/relationships, human rights, law, wellness, parenting, and spirituality. My most fulfilling privilege will always be raising my two girls into happy, healthy, ethical humans, but my CV also spotlights 10+ years in customer success/account management with $10M+ portfolio, political asylum and international law litigation, COO for hpy, software that improves therapist burnout and client introspection, and a freelancer on applying ancient wisdom to modern day challenges. I love challenging the status quo. I\'m passionate about creating more thought and awareness around how we can lead more meaningful, happy lives. I believe the world is smaller and more connected than we realize and would love to chat about anything and everything.

Experience

1. COO Chief Wisdom Officer

   Hpy

   Jun 2022 — Present

   https://thinkhpy.substack.com/Spearheaded company roadmap development by translating customer feedback into prioritized product features;Advised executive team on product-market fit and go-to-market strategy, driving focus and iteration cycles;Drafted, negotiated, and executed all legal contracts including ICs, SLAs, MSAs, and NDAs;Managed team performance, development, and employee engagement initiatives across functions;Negotiated legal disputes and litigation cases, minimizing liability and protecting company IP;Generated demand through podcast creation, guest sourcing, and interview hosting;Designed and launched multiple brand campaigns focused on early adopter traction and influencer activation;Owned grass-roots sales initiatives and led community-based influencer marketing efforts;Directed social media strategy and content development, achieving measurable engagement growth;Facilitated customer retention through workshops, product education, and continuous feedback loops;Ran all customer PoC (proof-of-concept) rollouts and iteration testing for key pilot users;Built and executed end-to-end go-to-market and customer success strategy, including onboarding experiences, lead generation models, in-app support copy, and customer case studies;Partnered directly with customers to develop onboarding and engagement materials, including security policies and customer support workflows, ensuring a frictionless experience;Managed and mentored a cross-functional team while driving public thought leadership through podcasts, blogs, and community engagement.

Education

• Freie Universität Berlin

  Politik u. Sozial Wissenschaft

• Washburn University School of Law

  Law

• Thomas Jefferson School of Law

  J.D., Law

• UC Santa Barbara

  B.A, Political Science, German Studies