Meenu Gopan

Client Relations Management and Advisor @DOLCE&GABBANA

London, GB

As part of the prestigious world of Dolce & Gabbana, I manage and nurture high-value client relationships across both the Fashion and Homeware (Casa) divisions. My role blends luxury clienteling with curated advisory, ensuring each client receives a deeply personalised and memorable brand experience—whether through fashion styling or interior selections.Key Responsibilities- Build and maintain long-term relationships with VIP and high-net-worth clients through personalised service and expert consultation- Provide tailored styling and homeware advisory, ensuring every recommendation reflects the client’s taste, lifestyle, and Dolce & Gabbana’s artistic direction- Host exclusive appointments, assist with private showroom visits, and coordinate bespoke selections across Fashion and Casa collections- Collaborate cross-functionally with internal departments including stock, visual merchandising, and events to deliver a seamless luxury experience- Create and maintain detailed, confidential client records—including style profiles, purchase history, preferences, and event notes—to ensure consistency and high-level personalisation in all future interactions- Utilise CRM tools to manage outreach, follow-ups, and relationship tracking to enhance client satisfaction and retention- Act as a brand ambassador, embodying the ethos and elegance of Dolce & Gabbana in every client interaction.

Kerala University, Thiruvananthapuram

Bachelor of Commerce - BCom, Computer application

Kendriya Vidyalaya

12th grade, Business/Commerce, General

University of Liverpool

Masters in Business Analytics and Big Data, Business Administration and Management, General