Meenakshi Wadhawan Gupta
Technology Program Delivery Leader (AVP) @Genpact
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WORK HISTORY
Technology Program Delivery Leader (AVP) @Genpact
Los Angeles County, CA, US
Managed multi-workstream programs spanning engineering, QA, product, and operations teams, delivering 25+ concurrent initiatives on schedule and within budget.• Coordinated backlog management, sprint planning, dependencies, and release readiness across distributed Agile teams (50+ FTEs), improving throughput by 25% and reducing release slippage.• Delivered cloud modernization programs on AWS, including AI-enabled IVR solutions, improving operational efficiency and first-call resolution.• Partnered with business stakeholders to define process updates, KPIs, and operational readiness, ensuring technology adoption and measurable business outcomes.• Built program dashboards for risk tracking, schedule visibility, and financial reporting, enabling transparent reporting without overemphasizing executive leadership.• Directed third-party platform implementation from SOW through deployment, providing hands-on coordination with technical and business teams.
EDUCATION
Delhi University
Bachelor of Commerce - BCom, Commerce
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
Master of Computer Applications - MCA, Computer Science
Symbiosis Institute of Management Studies
Post Graduate Diploma in Information technology, Information Technology
ABOUT MEENAKSHI WADHAWAN GUPTA
I am a Technical Program Manager with 19+ years of experience delivering cloud, AI, data, and enterprise modernization initiatives across Financial Services, Healthcare and Life Sciences.At Genpact (AVP level), I managed multi-workstream programs spanning product, engineering, QA, and operations teams. My role combined structured program governance with hands-on delivery ownership — managing backlogs, sprint execution, cross-team dependencies, risk logs, financial tracking, and release readiness across distributed Agile teams.With a background in software development and strong exposure to cloud-native architectures, I work closely with engineering teams while maintaining end-to-end accountability for schedule, scope, cost, and quality outcomes.I am currently focused on hands-on Technical Program and Senior Program Management roles where disciplined execution, stakeholder alignment, and measurable delivery impact are critical.Core strengths:• Technical Program & Agile Delivery• Cloud & AI Initiatives• Risk, Financial & Dependency Management• PMO Governance & KPI Tracking• Cross-Functional Stakeholder Leadership
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