Meenakshi Negi
Content Creator | 4+ Experience | Writer | Social Media Specialist | Email Marketing | Brand Storytelling
- Role
- Senior Content Representative at Concentrix
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Meenakshi Negi
As a passionate and detail-oriented Content Creator with 4+ years of experience, I thrive…
Experience
Senior Content Representative
Oct 2022 — Present · Gurugram, IN
Currently working as a Senior Content Representative at Concentrix, where I create, review, and design impactful content to support business goals and enhance customer engagement. My role focuses primarily on professional email writing and design, ensuring that every communication is clear, customer-friendly, and aligned with brand guidelines. Alongside this, I also contribute to creating and managing other forms of digital content.Key Contributions:1. Design and draft customer-facing emails with proper formatting, tone, and structure to enhance customer satisfaction.2. Create email templates and layouts optimized for clarity, readability, and engagement.3. Develop and edit knowledge base articles, FAQs, training documents, and other customer communication materials.4. Collaborate with cross-functional teams to ensure clarity, accuracy, and compliance in all communication.5. Maintain quality standards, brand voice, and regulatory compliance across content.6. Support internal communication initiatives to boost employee engagement and knowledge sharing.
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