Meenakshi K
Technical Support Engineer @Nellai Systems & Services
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WORK HISTORY
Technical Support Engineer @Nellai Systems & Services
Tirunelveli, IN
Provided technical support to clients via phone, email, and chat. Installed, configured, and maintained software and hardware.Escalated complex issues to senior engineers for further assistance. Maintained detailed records of all client interactions and resolutions. Contributed to the improvement of internal knowledge base articles and support processes
EDUCATION
St.John's College, Palayamkottai - 627 002
BCA, Computer and Information Sciences and Support Services
Francis Xavier Engineering College
Master of Computer Applications - MCA, Computer Systems Networking and Telecommunications
ABOUT MEENAKSHI K
Recent MCA graduate with a foundational understanding of computer science principles and…
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