Medha Kaundal
Transforming customer outcomes with Data, AI, and Automation
- Role
- Account Manager at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Medha Kaundal
I’m passionate about building strong customer relationships at the intersection of technology, data, and business impact. With 8+ years of experience in SaaS and enterprise environments, I’ve worked across account management, client consulting, and go-to-market execution—helping organisations turn complex challenges into scalable, revenue-driving outcomes. My experience includes building sales pipelines from scratch, closing deals across Indian and international markets, and partnering with customers to drive long-term value. Today, I help organisations transform how they sell, service, market, and engage customers—leveraging connected CRM, analytics, automation, and agentic AI capabilities to drive smarter decisions and better outcomes across the customer lifecycle. Client-centric, curious, and impact-driven, I enjoy working with teams and organisations that are ambitious, fast-moving, and solving meaningful problems at scale. Always open to conversations around technology, growth, and new ideas.
Experience
Account Manager
Oct 2023 — Present · Mumbai, IN
Education
Delhi Technological University (Formerly DCE)
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
2013 — 2017
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