Medha Sharan
Trailhead Ranger 🌟
- Role
- Atse at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Medha Sharan
Experience as a Salesforce Consultant with 3+ years of experience. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Salesforce Configurations, Customizations, Lightning, Sales Cloud, Pardot, Salesforce-DX, User Trainings and Ongoing Support & Maintenance ServicesSkilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brandI am reachable at;m•••••••@gmail.com
Experience
Atse
Oct 2022 — Present · Hyderabad, IN
Assist third-party developers to troubleshoot issues related to Service cloud and implementation of other salesforce.com developer products- This involves debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved- Creating knowledge base materials dedicated towards operational eciency while also empowering and enabling the developer community- Updating software versions with patches and new installations to close security loopholes and protect users- Resolving customer service issues and skillfully managing complex customer service problems- Assist with the design and delivery of product and other technical training- Review support cases for technical and troubleshooting accuracy.
Education
Banasthali Vidyapith, Rajasthan
Bachelor of Technology (B.Tech.)
2016 — 2020
Evergreen public School, Delhi
Intermediate
2014 — 2016
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