Mary Cline Grantham
Senior Manager, Customer Success, Marriott Digital Services
- Role
- Senior Manager, Customer Success at Marriott International
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Mary Cline Grantham
I am an adaptable digital brand marketer who enjoys collaborating with others to overcome…
Experience
Senior Manager, Customer Success
May 2022 — Present
Own Net Promoter Score strategy and executionAnalyze the voice of the customer to improve digital marketing products and servicesDefine success metrics across digital programs and services to develop case studiesManage long-term internal data cleanliness project across thousands of client contacts
Education
North Carolina State University
Master of Global Luxury Management, Dual Degree
Université catholique de Lille
Study Abroad
North Carolina State University
Bachelor of Science
Skills
- Fashion Buying
- Luxury Lifestyle
- Customer Service
- Product Marketing
- Merchandising
- Luxury Brand Marketing
- Fashion Merchandising
- Content Management
- Sales
- Online Advertising
- Leadership
- Computer Proficiency
- Marketing Communications
- French
- Event Planning
- Digital Marketing
- Brand Management
- Marketing Strategy
- Luxury Goods
- Social Media
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