Michael Eason
Store Manager, strategic planning, driving growth of key metrics, retail, customer service, acquisition, marketing, troubleshooting, team building, sales, recruiting, logistics, remote call center, top performer.
- Role
- Operations Manager at Staples
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Michael Eason
Highly efficient Operations Manager with more than fifteen years of diverse experience…
Experience
Operations Manager
Feb 2015 — Present · US
Direct store center operations to ensure achievement of cost, productivity, accuracy, or timeliness objectives. Monitor and anticipate store needs for supplies required to operate daily functions Maintain off floor support areas for space optimization, including product and fixture storage Train and develop associates to lead teams committed to operational excellence. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, and shipping. Maintain metrics, reports, process documentation, customer service logs, training, and safety records. Confer or consult with department heads to plan advertised services, products and to continue to achieve but most importantly exceed YTD metrics. Monitor the performance of project team members, providing and documenting performance feedback.
Skills
- Start-Up Business Consulting
- Management
- Managing Associates
- Prospecting New Clients
- Home Improvement
- Managing Managers
- Telemarketing
- Social Media
- Oils
- Troubleshooting
- Public Speaking
- Retail
- Communication Ethics
- Graphite Drawing
- Customer Service
- Leadership
- Managing Events
- Customer Satisfaction
- Outside Sales
- Motivational Speaking
- Artworking
- Business Analysis
- Graphic Design
- Salespro
- Teamwork
- Computer-Savvy
- Web Design
- Sales
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