Meaghan Glaab
Manager, Customer Experience Strategy @Metrolinx
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WORK HISTORY
Manager, Customer Experience Strategy @Metrolinx
Toronto, ON, CA
EDUCATION
Acadia University
Bachelor’s Degree, Recreation Management
University of Toronto
Certificate, Project Management
OCAD University
Micro-Certification, Empathy + Social Insight for Human-Centred Design
IDEOU
Storytelling for Influence
SKILLS
ABOUT MEAGHAN GLAAB
I believe by putting customers first, we build better and more human experiences. My diverse background allows me to see through different lenses and find the truth within the problem that can satisfy customer needs to balance the interconnected worlds of business, technology and design.I\'m always looking to answer the \"why\" to deeply understand a customer\'s underlying needs, wants, and goals to uncover meaningful human-centred insights and spark solutions that work.
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