Meagan Dupre

About Meagan Dupre

I build the operating systems behind strategic, product, and customer decisions.I’m a strategic operations and business intelligence leader with 7+ years of experience across SaaS and Entertainment, focused on designing systems that help organizations make better decisions at scale — especially when inputs are messy, incomplete, or ambiguous.I operate at the intersection of strategy, analytics, and execution, translating product usage, customer feedback, and operational signals into frameworks teams can actually trust. I’m most energized by ambiguous, high-impact problems where there’s no obvious playbook — just a need for clarity. What I Build• Decision systems & operating frameworks that turn unstructured data into clear, defensible signals• Customer health, risk, and value models grounded in usage, sentiment, and operational context• Executive dashboards & scorecards that surface priorities without noise• AI-enabled automation workflows that replace repetitive analysis and scale insight delivery Where I Add Value• Strategic Operations – translating strategy into execution across Product, GTM, and Customer teams• Product Operations – operationalizing product decisions, release readiness, and cross-functional enablement• Business Intelligence & Analytics – KPI frameworks, taxonomy design, decision-ready reporting• Customer Intelligence – health, risk, and value interpretation across the customer lifecycle• AI Automation – applied LLM workflows that augment judgment and improve signal qualityI’m at my best in roles where I can sit between Product, GTM, and Customer teams — building the infrastructure that turns complexity into clarity and strategy into action.

Experience

1. Product Operations & Business Intelligence Analyst

   Placer.ai

   Sep 2025 — Present

   Design and operate strategic decision systems that connect product usage, customer signals, and operational data across Product, CS, and GTM teams• Built a scalable customer health and risk framework spanning usage, sentiment, and operational indicators, supporting ~4,800 accounts• Developed executive dashboards and scorecards that give leadership clear, real-time visibility into risk, priorities, and trends• Implement AI-enabled automation workflows to synthesize qualitative and quantitative data, reducing manual analysis and improving signal quality• Own product release readiness and operational workflows, improving cross-functional alignment and execution across Product, Engineering, and Customer teams• Standardized taxonomies and scoring models now used across Product, CS, and GTM to drive consistent, defensible decision-making

Education

• Nicholls State University

  Associate's degree, General Studies

  2020 — 2022

Skills

• Customer Service
• Event Planning
• Wordpress
• Retail
• Microsoft Word
• Social Media
• Restaurants
• Hootsuite
• Microsoft Office
• Sales
• Food
• Mailchimp
• Cashiering