Meagan Prazeres

Customer Success Manager | Project Management Specialist

Role
Customer Success Manager at Frontline Performance Group
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Meagan Prazeres

With over ten years of experience in the hospitality industry, I am a customer success…

Experience

  1. Customer Success Manager

    Frontline Performance Group

    Dec 2023 — Present

    FPG is the world leader in ENABLING HOTELS to MAXIMISE their Revenue Potential through their Frontline team. We support the implementation of service-based sales programs to increase incremental revenue, improve customer experience, and increase employee engagement, all powered by our state-of-the-art SAAS platform - IN-Gauge.We integrate with our client PMS and Service platforms to provide enhanced revenue visibility, comprehensive E-Learning, performance analytics and automated Frontline team engagement tools.We are trusted globally by the top names in the hospitality world, such as Hilton, Hyatt and Marriott and we have been delivering significant ROI for 30 years. No company has our breadth and depth of experience in Frontline Sales Performance.

Skills

  • Micros
  • Hotel Management
  • Rooms Division
  • Hotels
  • Pre-Opening
  • Hospitality Industry
  • Hospitality Management
  • Front Office
  • Resorts

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Meagan Prazeres — Customer Success Manager at Frontline Performance Group in Orlando, FL, US | Unifers