David Weatherbee
Technical Information Services Manager
- Role
- Technical Information Services Manager at Epiroc
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About David Weatherbee
Proven manager across multiple organization types with over 20 years of dynamic…
Experience
Technical Information Services Manager
Jul 2018 — Present · Garland, TX, US
Support the development and implementation of a common global platform and process for publishing that supports technical information availability via print and digital formats.• Ensure documentation delivered with machines is in compliance with local and international standards.• In cooperation with R&D and production, deliver documentation on time and as built for capital equipment deliveries.• Work with multiple global sites utilizing efficient information sharing from different engineering/production systems.• Drive the production and update of new and existing Spare Parts Catalogs, Maintenance and Operation Manuals and Standard Operating Procedures for delivered products.• Design and implement AI based technical writing tool to assist with Compliance, Quality Control and authoring assistance.• Define, implement and follow up a standard set of KPI for regional Technical Information Services.• Implement Global Quality Assurance and Compliance program to ensure quality, accuracy and adherence to safety standards.• Develop and deploy Global Virtual Office (MS Teams based) for Technical Information Services team members enhanced collaboration.• Evaluate and implement software / technical solutions for local and global implementation.(Collaboration, AI, data collection, authoring) • Develop and implement GPT-based Technical Writer Assistance platform.• Evaluate and streamline processes and applications for cost and time efficiency.
Education
Indiana Wesleyan University
Bachelors, Business Information Systems
Cooper High School
Diploma, General
1985 — 1988
Ivy Tech Community College
Associates, Business Administration
Skills
- Team Building
- Management
- Networking
- Web Development
- Technical Support
- Talent Management
- Employee Benefits
- Security
- Operating Systems
- Active Directory
- Human Resources
- Operations Management
- Customer Service
- Program Management
- IT Operations
- IT Management
- Online Marketing
- IT Strategy
- Hosting
- Laptops
- IT Service Management
- Windows
- Web Design
- Windows 7
- Leadership
- Organizational Development
- Business Development
- Team Management
- Budgets
- Hris
- HR Policies
- Software Installation
- Microsoft Office
- Sales
- Training
- Comptia Security+ Sy0-201
- Employee Relations
- Web Design and Hosting
- Business Process Improvement
- Recruiting
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