Mohammed Taqi
💻 AI & IT Enthusiast | 4+ Yrs in System Support, Fraud & Risk Ops | Fintech & BPO Experience | Prompt Engineer | Blending Tech + AI for Smarter Solutions | Immediate Joiner
- Role
- Senior Support Specialist at Iccs
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mohammed Taqi
I am a Technical Support Engineer with 5 years of experience across IT support and…
Experience
Senior Support Specialist
Feb 2024 — Present · Bengaluru, IN
Managed customer queries through calls, ensuring quick issue resolution. Utilized Zendesk for ticket management and maintained accurate documentation. Efficiently handled KYC verification and payment gateway checks, adhering to SLA commitments.
Education
Mazharul Uloom College, Ambur
Bsc Computer science
2017 — 2020
Shukoor Matriculation Higher Secondary School
High School Diploma
2014 — 2015
Anaikar Oriental Arabic Higher Secondary School Ambur
High School Diploma
2016 — 2017
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