Sadiqur Rahman
IT Support / Help Desk Technician | Active Directory | Microsoft 365 | Windows OS | Network Troubleshooting
- Role
- Fulfillment Associate at Amazon
- Location
- Warren, MI, US
- LinkedIn followers
- 500 followers
About Sadiqur Rahman
IT Support Specialist with hands-on experience supporting 50+ users in enterprise environments. Skilled in Active Directory user management, Windows OS deployment, Microsoft 365 administration, and network troubleshooting (TCP/IP, DNS, DHCP). Experienced in Tier 1 & Tier 2 support, hardware troubleshooting, and endpoint management while maintaining strict SLA performance standards.Currently seeking an IT Support Specialist or Junior System Administrator role in Michigan.
Experience
Fulfillment Associate
Jan 2026 — Present · Wixom, MI, US
Respond to technical equipment and system issues in a high-volume fulfillment environmentTroubleshoot hardware components and assist in diagnosing system faultsSupport automated systems to maintain 95%+ operational uptimePerform basic system resets and equipment calibrationFollow strict safety and operational compliance procedures
Education
SCHOLARSHOME, Sylhet
Bachelor of Engineering - BE, Ex: science
Wayne County Community College District
Associate's degree, Computer and Information Systems Security/Information Assurance
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